Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Algo Venture Pte Ltd, 61 Ubi Road 1 #02-08/09 Singapore 430727.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to Algo Venture, accessible from https://algo-venture.com/
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Non-Refundable Clause
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General
Thank you for choosing algo-venture.com. Please note that all purchases made on this website are final and non-refundable, considering the nature of the digital products and services we offer. By making a purchase on algo-venture.com, you acknowledge and agree that you shall not be entitled to a refund of any amounts paid for our products/services under any circumstances.
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Digital Courses and Software Products
Our digital courses, including but not limited to A.I Trading Mentor and A.I Trading Master, as well as our algo trading software, are digital in nature and are therefore not subject to return. Once accessed, downloaded, or otherwise retrieved by the user, these products are considered “used” and thus not eligible for refunds or exchanges.
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Acknowledgement of Non-Refundability
When you purchase a digital course or software product from algo-venture.com, you expressly acknowledge, agree, and understand that:
- All fees and charges are non-refundable;
- No refunds will be provided;
- You will not request a chargeback from your credit card company or bank;
- No exceptions will be made to this policy.
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User Satisfaction and Feedback
While we stand firmly by our non-refundable policy, we are deeply committed to our users’ satisfaction. If you have any issues or concerns with your purchase, please contact our support team at support@algo-venture.com, and we will endeavor to assist you to the best of our ability. Your feedback is crucial for us to improve our offerings and deliver better service to our users.
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Updates and Modifications
Algo-Venture reserves the right to modify or replace this Non-Refundable Clause at any time. Any changes to this clause will be effective immediately upon posting on this website. Your continued use of the website and purchase of digital courses and software after any changes to the Non-Refundable Clause signifies your acceptance of those changes.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: support@algo-venture.com